100% rise in employee sentiment at pharmaceutical company by focusing on the HX at work
Facts & Figures
34%
increase
The wellbeing score for Pallas Foods rose overall from 50% to 67%, as measured before and immediately after the WWC 2020.
100%
Increase
A survey revealed only 38% of respondents felt that their employer was actively looking after their wellbeing. Six months later in April 2021 this had risen to 76%
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Pallas Foods is the largest food business in Ireland with a team of over 1,300 people delivering fresh, frozen, non-food and ambient food products to thousands of customers every night. They came to PepTalk in the second half of 2019 looking to support employees in a wider, more human context. Employee surveys had shown an appetite for a wellbeing programme.
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In June 2020 Pallas Foods took part in their first Workplace Wellness Championships (WWC). The WWC is a bit of friendly competition between companies using the PepTalk platform. The aim is to amass the most amount of points from physical, learning and community-driven wellness activities over a three week period.
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After three weeks of competition, Pallas Foods were crowned winner of the Workplace Wellness Championship 2020.
"Opportunities for team members from different business functions such as Sales, Operations and Shared Services to collaborate and build relationships can be limited; their paths may never cross on a working day.
We in Pallas really wanted to create opportunities for team building and bonding in an organic way rather than through structured social activities.
We knew the PepTalk hub would help solve this issue but the adoption and usage by employees during the Workplace Wellness Championships was really impressive”
Christine McGrath
Learning & Development, Pallas Foods
Company Culture - Focusing on improving the human experience at work
A survey in November 2020 rolled out across our pharmaceutical company client’s office in Dublin revealed that only 38% of respondents felt that their employer was actively looking after their wellbeing.
By April 2021 this had risen to 76%. So, how did they achieve such a dramatic uplift in such a short space of time?
Accurately pinpointing the factors affecting wellbeing
One of the most important factors impacting the success of a wellbeing strategy is company culture and the existing work environment. At this company, an initial diagnostic (essential in the onboarding process with PepTalk) revealed that areas such as ways of working, number of meetings, and lack of personal connection due to remote working, was impacting employee wellbeing and engagement scores among this team of professionals.
Once the leadership team became aware of the problem they were able to start to tackle it, along with the support of PepTalk. PepTalk is a valued partner to this organisation providing data and insights, which makes it easier to get key stakeholder sponsorship.
Fostering Psychological Safety
In order to create new ways of working, the leadership team had to work on creating a safe place to speak up and did this by leading by example and also to make wellbeing a business priority they included it as one of the key strategic priorities.
They ran a series of “Get To Know Your Leaders” sessions enabled through the PepTalk platform. They included the PepTalk program on the quarterly people management forum to maintain momentum, solicit feedback and continuously adapt to needs. They leaned into the PepTalk manager supports (the Leadership Lab and TeamTalks) to enable managers to proactively engage in team meetings around how they could create a culture of wellbeing, trust and support and real employee engagement.
Key Takeways
Amplifying Existing Initiatives
Using gamified shared experiences, AIB initiated a series of wellbeing and culture building challenges. Key here was the #TIMETOTALK mental health campaign which PepTalk was able to extend and amplify across the organisation.
Fostering Psychological Safety
PepTalk manager supports (Leadership Lab and TeamTalks) to enable managers to proactively engage in team meetings around how they could create a culture of wellbeing and develop the human experience at work.
The Human Experience
Company culture the work environment will impact the success of a wellbeing strategy. An initial diagnostic revealed that areas such as ways of working, number of meetings, and lack of personal connection was impacted engagement scores.
Empowering Managers
This company leaned into the PepTalk manager supports to enable managers to proactively engage in team meetings around how they could create a culture of wellbeing, trust and support and real employee engagement.
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